Production conditions

As a maufacturing company, LOWA bears responsibility for the entire production process and for the working conditions of the people who manufacture and process the company’s preliminary and final products.

For LOWA it is important to guarantee sustainability and responsible conduct throughout the value chain. This includes fair working conditions and wages as well as occupational safety and environmentally friendly production.

Code of Conduct (CoC)

LOWA therefore requires its suppliers and producers to sign a predefined Code of Conduct (CoC), which is based on international guidelines such as the principles of the U.N. Global Compact and the conventions of the ILO. The company ensures the CoC is upheld by conducting regular internal reviews (audits). The CoC governs working hours and wages, including extra pay for overtime, holidays and/or Christmas, as well as allowances for or assumption of all food and transport costs. Questions regarding such issues as dismissal protection, paid sick leave, maternity leave, non-discrimination, the right to join a union and a ban on child labour are regulated by law and covered by the CoC.

Link to the Code of Conduct_English 

Link to the Code of Conduct_German 

Link to the Code of Conduct_Italian 

Link to the Code of Conduct_Serbian 

Link to the Code of Conduct_Serbian (kyr) 

Link to the Code of Conduct_Slowakian 

Link to the Code of Conduct_Czech 

Link to the Code of Conduct_Croatian 

Audits

Compliance with the company's Code of Conduct is checked through regular internal audits. These audits are conducted within a period of two years at a minimum.

While touring the company's factories, LOWA auditors gain an impression of general working conditions and safety-relevant issues. They examine a range of documents, including payslips and contracts, and talk with managers and individual employees. LOWA takes steps to ensure that at least one of the auditors speaks the language of the country where the facility is located.

Audit results and evaluation

The audit results are documented and reviewed during a feedback discussion. Possible violations are included in a report. These issues must be addressed by a specific deadline. If violations occur, the supplier will receive help from LOWA. If serious violations of the CoC occur and are not corrected despite the company's assistance, LOWA retains the right to terminate the business relationship. All business relationships have existed for at least five years, and most of them have been in place for 10 years or more.

Goals and measures regarding sustainable producer development and the creation of transparency:

Ongoing measures

  • Helping to develop industry solutions as part of multi-stakeholder dialogues

Short-range goal

  • Having all LOWA production sites undergo an internal audit (Q4/2017) ✓

Mid-range goal

  • Communicating the CR evaluation system used by producers (Q1/2020)